Pair the iPad picker

The iPad picker is a native app for running pick batches on the floor. You pair it once to your organisation — not to a person — so any picker on any shift can grab the iPad and work.

Pair a device

In the web app's picking settings, generate a claim code. It is six characters and lives for ten minutes — type it into the iPad before it expires. The iPad stores its token in the iOS Keychain and the device shows up in settings with its name, pairing date, and last-seen time.

From the same settings page you can rename a device or revoke it. Revoking signs the iPad out immediately and wipes its access — pairing again needs a fresh code. Because the pairing is org-scoped, a shared warehouse iPad is the normal setup, not a workaround.

How offline mode behaves

Warehouse Wi-Fi drops. The picking screen does not care. Every tap updates the local cache instantly; the network write is queued behind it. When the connection comes back, queued actions drain oldest-first against idempotent endpoints — safe to replay, so a flaky connection cannot double-pick anything.

The toolbar pill tells you where you stand: Saved, Syncing with a pending count, or Offline with a queued count. Connection failures retry with backoff for as long as it takes — a queued pick never expires just because the wifi stayed down. Only an action the server actually refuses is parked in a holding state, visible in the Diagnostics screen, instead of blocking everything behind it.

Two limits worth knowing:

• Open a batch once while online so it caches to the device. After that it works offline.
• Creating a batch needs a connection — the server has to resolve your filters against live orders.

What it does on a batch

Each row shows the bin location, a product photo, title and variant, and SKU. Tap the circle to mark it picked; open the quantity editor for partials. You can build batches from the iPad with the same filters as the web, and complete them from the device too. Orders that get packed mid-batch lock automatically — the pack–pick interlock works the same here as on the web.